Resume

Summary

I’m Raphael, a Product Manager with 5+ years of experience in e-commerce and online comparison portals. I specialize in building features that solve real user pain points, using data, empathy, and clever experimentation. I thrive in both startup MVPs and mature product environments, and I'm passionate about building high-impact solutions and strong teams.

Work Experience

Product Manager - Verivox

Jul 2023 – Present

  • Built MVP of B2B marketplace for internet providers
  • Led squad responsible for our Broadaband B2C features
  • Ran extensive experiments on the entire User Journey to improve our different key metrics
  • Used customer journey mapping to guide product strategy

Senior Product Manager App – Apothera GmbH

Oct 2022 – Mar 2023

  • Redesigned medication & doctor search, reducing drop-offs by 30%
  • Increased app conversion from 1.5% to 6.4%
  • Created full-year roadmap and business cases for new features
  • Rolled out new design system and intake reminder for retention

Product Manager E-Commerce – KaDeWe Group

Jul 2021 – Oct 2022

  • Grew e-com revenue from €3M to €12M FY22
  • Led omni-channel UX initiatives including wishlist, vouchers, and brand store UX

Product Owner E-Commerce – CHRIST GmbH

Jul 2019 – Jun 2021

  • Rolled out FR and NL sites, achieving €1.4M turnover in Year 1
  • Increased conversion from 1.3% to 1.7% in 2021
  • Introduced SCRUM and shifted to customer-centric product development

Jewelry Product Manager & Buyer – Valmano (CHRIST GmbH)

Sep 2017 – Jun 2019

  • Managed 3 private-label brands (€4M revenue, 1300+ SKUs)
  • Oversaw buying for 30 external brands across 20 suppliers (€2M budget)

Buying Assistant – Zalando SE

Feb 2016 – Aug 2017

Education

Skills & Tools

Product Discovery, Product Delivery, Analytical Thinking, SCRUM
Tools: JIRA, Asana, ClickUp
Collaboration tools: Figma, Miro, Confluence, Notion
Data: Google Analytics, Looker, ThoughtSpot
A/B Testing: Optimizely (FE, Web)
Tech: Magento (Adobe), SFCC, HTML, CSS

Languages